Way 2 sms plus6/11/2023 ![]() ![]() I posted more detail in the related thread at. We managed to add a companion setting for DuplicateUserReceiptsFor2Way=Yes that copies all received messages to the 2-way command processor. Great news let us now ASAP when you have an ETA I don't think it will be ready with the fix for the DuplicateUserReceiptsFor2Way setting on Thursday, but it should follow shortly thereafter. At a worst case this could lead to innaccuracies in our system if we have an outage which could be avoided using the 2-way mechanism.ģ) We need to record all messaging activity of our SMPP customers to allow billing and reporting.Ī setting to facilitate this is under development. We would like to avoid having to process unnecesary accounting callbacks for the 2-way originated traffic.Ģ) The 2-way forwarding mechanism is reliable and retries if we do not acknowledge with a HTTP 200-OK whereas the accounting callback is a fire and forget mechanism. Yes it would be good to be able to rely on all inbounds being echoed through the 2-way web interface for these reasons:ġ) We currently have a mixture of traffic originating from either SMPP users or from our platform via the 2-way interface. Would you envision this happening for all received messages routed to SMPP user accounts, or only for selected SMPP user accounts?Īnd if for all SMPP user accounts, why this way and not with the accounting callbacks? Admittedly, I may not be thinking this through, so if you could explain this, it may help convince that the engineering effort is worthwhile. I'll have engineering evaluate what would be involved. Plus it would also be duplicating the functionality of the SMSIN accounting callback. Unfortunately I don't think the logic is considerably more complex for this. You updated NowSMS for us so that reciepts are sent to both the 2-way integration and SMPP users where appropriate can you apply the same fix to inbounds? "accountname" is the account that should receive the resubmitted message. "username" and "password" are for an "SMS Users" account that is allowed to submit into your system. If you're using PHP, the SendSMS function in the script described at supports additional parameters such as this one.Īssuming a simple 2-way command of could include the following in that script after you log the message or perform whatever processing is necessary: This tells NowSMS to route the message to a particular user account. In your 2-way command script, resubmit the message to NowSMS with "LocalUser=accountname" as an additional URL parameter. Instead of associating that phone number with the SMPP client account, use it as the "Receive Phone Number" for a 2-way command. I assume that you have an SMPP client account that is defined to receive messages for a particular phone number. There is one kludge way that comes to mind. I don't think there's any good answer to this other than selective processing in an accounting callback. Messages are routed either to a 2-way command or to an SMPP client account, but not both.Īccounting callbacks can see all messages, but cannot selectively see only certain messages. If I understand your question correctly, the answer is No. We're already uisng quite a few HTTP mechanisms from NowSMS, but only require the MO messages routing to a specific SMPP user to also log an entry into our platform. We this can be done with the accounting callbacks, but from what we can see this will include all MO messages and also MT Receipts, which is not exactly what we're after. This can lead to increased sales and conversions because they are more likely to trust and do business with you.Is it possible to have NowSMS forward an MO message via 2-way and SMPP? ![]() When you can have a conversation with your customers, you can build a relationship with them. ![]() Two-way SMS can also help you increase sales and conversions. This can free up your time, so you can focus on other tasks. If you’re able to have a conversation with your customer and address their needs right away, they are less likely to need to call or email your business. Two way SMS messaging uses keywords and short codes to deliver text messages to mobile users. This is in contrast to one-way messaging, which is a one-sided conversation. The ability to reply back and forth allows for a more personal interaction that can build trust and rapport. This is especially true if you’re able to address their specific needs and concerns.Īnother reason why two-way messaging is important is because it can help you save time. Two-way messaging is a conversation between two people, also known as conversational support. When you can have a one-on-one conversation with someone, they are more likely to trust you. Most importantly, it allows you to build trust and rapport with your customers. Two-way texting can help you do just that. With so many brands competing for customers’ attention these days, anything you can do to deliver a more personal service will help you stand out. Why Two-Way Messaging is Vital to Your SMS Strategy ![]()
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